FAQ for Buyers
Questions buyers ask us
The answers we give most often. For anything else, write to us or call Berlin directly.
What is your minimum order quantity?+
One full container (20 ft or 40 ft). We supply bulk B2B only and do not sell small quantities or samples for retail.
Can I get samples before ordering?+
Yes. For serious inquiries we send product samples by courier so you can check quality before signing a contract. Courier costs are borne by the buyer.
Which trade terms do you offer?+
Usually FOB Indian port or CIF major European ports such as Hamburg and Rotterdam. Other Incoterms are possible on request.
How long does shipping take?+
Sea freight from India to North Europe typically takes 3–5 weeks. We confirm the exact schedule when we quote.
Which documents come with the shipment?+
Phytosanitary certificate, certificate of origin, packing list, commercial invoice and lab test reports for residues. Further certificates are arranged per destination country.
Do you offer organic products?+
Part of our produce is from certified organic fields. Tell us which product you need and we confirm organic availability and certification per lot.
Can you pack with our own label?+
Yes. Private labels and custom packaging are possible for dehydrated vegetables, spices, pulses and grains.
How do payment terms work?+
For new customers we usually work with advance payment or an irrevocable letter of credit. Terms are agreed individually in the contract.
Who is my contact person?+
Dipendra Singh in Berlin looks after European buyers by phone, WhatsApp and email. Jitendra Singh in Gwalior manages farming, sourcing and quality in India.
Ready to source from India?
Tell us the product, quantity and destination port. We reply within one business day.